Privacy Policy
PC Med CenterTM knows that you may have concerns about privacy while shopping or surfing on the Internet. This Privacy Policy describes how we use and do not use information provided to us at pcmedcenter.com, and the pages therein (the "PC Med CenterTM Website"), and the steps we take to protect it. This Privacy Policy only applies to information collected online.
Personal information we collect online
When you make a purchase on pcmedcenter.com, we ask for your name, address, phone number, email address and other personal information necessary to fulfill and track your order. For purposes of billing, you will need to provide your credit card type, number, expiration date and billing address for the card. If your order is to be shipped, we also need the name, address and phone number of the intended recipient(s).
Occasionally we conduct surveys and contests on pcmedcenter.com. If you choose to participate in an online contest, we may request information from you that will permit us to administer the contest and notify the winner(s). In addition, we may ask for other optional survey information, such as gender, age and previous shopping experience with PC Med CenterTM.
Cookies and other computer information
When you visit pcmedcenter.com, small text files known as "cookies" will be stored on your computer's hard drive. Cookies allow us to enhance and customize your online shopping experience and improve the design of our site. These cookies store random ID numbers and site navigation information such as your first and last visits, number of visits, shopping cart contents, and the pages you viewed on our website. Cookies also may collect certain technical information from your computer. This technical information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring website, if any. The information stored in a cookie cannot be used to identify you personally unless combined with information that you have provided in connection with a purchase, setting up an account, or registering for promotional emails, contests, or surveys. Although IP addresses alone can reveal the location of your computer, we will use such information only to investigate and identify unauthorized activities.
PC Med CenterTM uses session cookies to observe your navigation throughout the website for the purposes described above. You may set your Web browser to notify you when you receive a cookie and you may also erase cookies from your browser after shopping. If you delete our cookies, you limit our ability to personalize pcmedcenter.com for your next shopping visit; however, deleting a cookie will not prevent you from shopping and purchasing at our site in the future. You may also set your Web browser not to accept cookies.
We may also use Coremetrics, Inc. to place unique cookies on your computer to collect information such as IP address, site navigation information (as described above), and email address (if you have provided it). Coremetrics does not collect your name and address, username, password, credit card information, or other personally-identifiable information about you. Coremetrics analyzes the information it collects on our behalf and returns it back to us so that we may determine whether site improvements are needed. Coremetrics is required to keep confidential all information that it collects and the related analysis, and is prohibited from using data collected from our site for any other purposes or from matching it against any other information in its possession. If we do in fact use Coremetrics' services, we will give you the opportunity to opt-out through this privacy policy of Coremetrics' collection of your site browsing and purchasing behavior.
Additionally, we may use Advertising.com and DoubleClick to apply third-party advertising technology to serve ads when you visit pcmedcenter.com and sites where we advertise. This advertising technology uses information about your visits to pcmedcenter.com and the sites where we advertise (excluding your name, address or other personal information) to serve our ads to you. In the course of serving our advertisements to you, a unique cookie may be placed or recognized on your browser. In addition, Advertising.com and DoubleClick use "web beacons", which are small strings of code delivered by a transparent graphic image on a web page for purposes of transferring data, to help manage our online advertising. These web beacons enable our ad server to recognize a browser's cookie when a browser visits this site and to learn which banner ads bring users to pcmedcenter.com. The information we collect and share through this technology is not personally identifiable. To learn more about Advertising.com, and to exercise your choice to opt-out of the Advertising.com cookie, click here. To learn more about DoubleClick, and to exercise your choice to opt-out of the DoubleClick cookie, click here.
Is information shared with third parties?
We do not rent, sell or exchange your name or other personally-identifiable information to third-party companies for their marketing purposes. We do provide your personal information to reputable organizations that help us to fulfill your order. For example, we use companies to verify and process credit card transactions, to deliver packages, to schedule and perform product installations and to administer service programs. We may share your information with others who help us analyze sales data, maintain our records, and provide other services for PC Med CenterTM such as collect site navigation information. We also may share your information with companies that act on our behalf and at our direction to notify you of additional PC Med CenterTM products and services. These companies may also conduct customer satisfaction surveys and manage other customer services and benefits for us. In any case, these third parties are not authorized to use your information for any reason other than to perform their contractually assigned functions.
We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas or court orders.
How will my information be used?
Information collected on pcmedcenter.com may be used in the following ways:
• Schedule service appointments or deliveries of merchandise that you purchase online
• Create an online account for you at pcmedcenter.com
• Bill your credit card for your purchases
• Confirm and track your orders
• Respond to your customer service inquiries
• Provide promotional communication and other information to you, if you choose to receive them
• Offer the products you want
• Customize your shopping experience
• Improve our website design
How can I decide what promotional communications I will receive?
The personal information you supply us will be added to our customer database. We may send you promotional emails about PC Med CenterTM products, services or contests that we hope will be of interest. At any time, you can choose to discontinue receiving such promotional email. You can instruct us whether you want to receive such emails by removing the mark from the box indicating your preference when prompted at pcmedcenter.com. Additionally, each promotional email we send contains a link allowing you to discontinue future emails from us. You may call or write us as provided in this Privacy Policy in the section below titled "Whom do I contact with questions?". Please allow us a reasonable period of time in order to satisfy your request, as some promotions may already be in process.
Children's online policy
PC Med CenterTM is committed to preserving online privacy for all of its website visitors, including children. pcmedcenter.com is a general audience site, and we do not knowingly collect information about children or sell products to children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any information from or sell products to children under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using pcmedcenter.com.
Privacy protection
We protect our databases with various physical, technical and procedural measures and we restrict access to your information by unauthorized persons. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. We also advise all PC Med CenterTM employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our company's business ethics standards and confidentiality policies.
All information transmitted through pcmedcenter.com is stored on secure servers. We use Secure Sockets Layer (SSL) technology, which is the electronic commerce standard for securing information as it travels over the Internet. SSL technology is designed to encrypt your information, preventing an unauthorized party from viewing and downloading your information. Your web browser should display a web address with an "https" prefix, indicating that the SSL technology is operating when using certain portions of our website.
Linking to and from outside websites
pcmedcenter.com sometimes provides links to other companies' websites. Unless we expressly say otherwise, a link to another website does not mean that we are responsible for, or that we endorse the content or policy of that website. When you provide information at one of those sites, you are subject to that site's privacy policy. We encourage you to read that website's policy before submitting any information if you have concerns about how information may be collected or used. You may make a purchase from pcmedcenter.com through a link from another website or search engine.
You may also use an express checkout tool from another website to make a purchase at pcmedcenter.com. In such event, please be aware that both pcmedcenter.com and that website or search engine may have access to certain portions of your information. Our Privacy Policy does not apply to those other websites or search engines.
Whom do I contact with questions?
If you have any questions or comments about this Privacy Policy, call us at 1-888- PC MED or write us at:
PC Med CenterTM Inquiries
1 North Main St.
Monroe, NY 10950
Please remember to include your postal address, e-mail address and phone number with your correspondence.
PC Med CenterTM and the PC Med CenterTM Website
The PC Med CenterTM brand and the PC Med CenterTM Website are owned and operated by PC Med Center, and or its affiliates. All references to "PC Med CenterTM," the "PC Med CenterTM Website," "us," "we," and "our" are references to PC Med CenterTM. In some instances, PC Med CenterTM may use an authorized third party to perform the Services under the PC Med CenterTM brand.
Privacy Policy changes
This Privacy Policy was posted on pcmedcenter.com on May 20, 2008. We reserve the right to change, modify or amend this policy at any time. If we make any significant change to this policy, we will provide notice of the change on pcmedcenter.com.